Consumer Credit Associate

Location: Kampala, Uganda

Department: Business

Type: Full Time

Min. Experience: Mid Level

Company: Fenix International Inc.
Location:  Kampala, Uganda with domestic travel
Application Deadline: Rolling
Position: Full-time
Compensation: Competitive salary and benefits


About Fenix

Fenix International is a next-generation energy company.  Our mission is to transform our customers’ quality of life through disruptive innovation in energy and financial services. Our flagship product, ReadyPay Solar, is an expandable, lease-to-own solar home system financed through affordable instalments starting under $0.19 per day. We use real-time transaction data to create a unique credit score to finance power upgrades and other life-changing loans and open up a wider world of energy and financing for our customers.

To date, Fenix has sold over 150,000 ReadyPay Power systems in Uganda, bringing clean, reliable power for lights, phones, radios, TV and much more to over 900,000 people in Uganda.  In 2017, Fenix announced that it was joining forces with ENGIE, one of the world's largest energy companies and a leader in the move to renewable, decentralised and digital energy.  ENGIE will make significant commercial investments in Fenix to accelerate the path to our mission. Fenix will operate as a distinct and autonomous company within the ENGIE group in order to retain our unrelenting focus on innovation, smart iterative design, strong team culture and exceptional customer experience. Together, Fenix and ENGIE plan to bring life-changing energy and financial services to tens of millions of off-grid customers and to make universal access to modern energy a reality across Africa.


Job Description
Fenix International is seeking a highly motivated and entrepreneurial Portfolio Health Associate to play an important role as we work to revolutionize financial inclusion for the base of the pyramid. The role will report to the Portfolio Health Manager and will work cross-functionally with our customer service, product development, operations, sales, marketing, and technical teams on the ground to design, test, execute, analyze, report, and refine innovative projects at Fenix.

This position offers an incredible opportunity to work with an elite team of business professionals and engineers and directly contribute to the success of a leading social enterprise. Candidates must have a passion for entrepreneurship, renewable energy and sustainable development in frontier markets.  As a Portfolio Health Associate, you will be based in Kampala, Uganda working on critical projects with real and immediate impact and will have the opportunity to travel domestically to understand Fenix’s customer base.

Key Responsibilities

  • Support Fenix’s mission to empower our customers with inclusive life changing products by shaping our Portfolio Health strategy
  • Innovate on how we incentivize customers to successfully complete their loans while still remaining financially inclusive
  • Manage several Portfolio Health projects across the following stages:
    • Pilot design
    • Pilot implementation
    • Impact measurement
    • Pilot redesign
    • Scaling across business
  • Conduct portfolio health analysis and disseminate learnings and action items to different departments
  • Develop and implement systems and processes to support new Portfolio Health projects
  • Train staff to implement new pilot ideas and scale vetted projects
  • Manage/oversee implementation teams during pilot
  • Support rest of the team on Portfolio Health-related data analyses as necessary

Required Skills & Experience

  • Leadership and project management experience: we are looking for entrepreneurial candidates who have started or contributed significantly to a particular project, team, or new company and we especially value candidates who have seen projects through from start to finish, from design to scale up phase.
  • Education and work experience in data analysis, statistics, financial analysis, etc.
  • Experience with survey design, analysis, and interpretation of qualitative and quantitative data.
  • Commitment to live and work with Fenix in East Africa for at least 2 years.
  • Outstanding written and verbal communications skills (English).
  • Ability and drive to work independently.
  • Thrives on teamwork.
  • Bachelor degree.
  • Three years minimum work experience.


Highly Desired Skills

  • Proficiency with a statistical analysis program (e.g., STATA, R).
  • Education and/or work experience in East Africa.
  • Masters degree.


To Apply

Please submit your resume and cover letter through the job posting at

Fenix offers a competitive salary and a fun work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.


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