Commercial Business Strategy Associate

Location: Kampala, Uganda

Department: Commercial

Type: Full Time

Min. Experience: Mid Level

We are building a diverse and inclusive team and  this opportunity is open to any qualified internal and external applicants. Women  as well as candidates from Africa and those with experience working on the continent are particularly encouraged to apply for this role.

About Fenix

Fenix International is a next-generation energy company. Our mission is to transform our customers’ quality of life through disruptive innovation in energy and financial services. To date, Fenix has sold over 400,000 Solar Home Systems in Uganda and Zambia, bringing clean, reliable power for lights, phones, radios, TV and much more to over 2 million people.

In early 2018, Fenix joined forces with ENGIE, one of the world's largest energy companies and a leader in the move to renewable, decentralised and digital energy. This has allowed Fenix to make significant commercial investments to accelerate the path to our mission, via new markets - Benin, Côte d’Ivoire, Nigeria - and innovative products. Together, Fenix and ENGIE are making universal access to modern energy a reality.

Job Overview

Fenix International is seeking a talented, motivated Business Strategy Associate to join our rapidly growing team as we work to bring affordable solar power to emerging markets in East Africa. The role will entail working closely with the Chief Commercial Officer to collect, analyse and report on commercial insights across the markets in which we work. The Business Strategy Associate will be making data driven strategic project recommendations to implement, as well as driving their rollout.

This position offers an incredible opportunity to work with a team of business professionals and engineers and directly contribute to the success of a Silicon Valley startup. Candidates must have a passion for entrepreneurship, renewable energy and sustainable development in Frontier Markets.

As a Business Strategy Associate, you will be based in Kampala, Uganda, working on critical projects with immediate impact and with the opportunity to travel domestically to understand Fenix’s customer base.

Key Responsibilities

  • Drive and test innovative data strategies to improve overall customer experience
  • Develop operational solutions to implement various strategies across the global commercial team
  • Design and develop interactive dashboards and reports to make key strategic decisions that will impact the entire business with the use of our data analytics and visualization software (Tableau)
  • Summarize insights of the data, and communicate implications and strategic recommendations for customer experience improvements and growth opportunities
  • Identify and communicate areas for continual improvement of service levels and staffing models for the call center; recommend and initiate process improvements
  • Identify cost reduction strategies whilst maintaining an excellent customer experience
  • Develop and create reports on global commercial data

Required Skills & Experience

  • Bachelor's degree
  • Three years minimum work experience in data analysis/ science/ statistics/ financial analysis, etc
  • Excellent Excel, SQL and Tableau skills
  • Leadership and project management experience: we are looking for entrepreneurial candidates who have started or contributed significantly to a particular project, team, or new company and we especially value candidates who have seen projects through from start to finish, from design to scale up phase
  • A solid team player who’s also an independent thinker
  • A robust analytical skill-set, endless curiosity and a desire to think the outside the box
  • Deadline driven, organized and able to multi-task
  • Education and work experience Experience with survey design, analysis, and interpretation of qualitative and quantitative data
  • Commitment to live and work in East Africa for at least 1-2 years
  • Outstanding written and verbal communications skills (English)

Desired Skills

  • Experience with data analysis and visualization software tools.
  • Proficiency with a statistical analysis program (e.g., STATA, R)
  • SQL knowledge and experience
  • Tableau knowledge and experience
  • Experience in analyzing financial repayment, ideally microfinance
  • Education and/or work experience in the developing world, ideally East Africa
  • Master's degree

To Apply

Please submit your resume and cover letter through the job posting at www.fenixintl.com/careers/.

In your cover letter, please be sure to highlight the following:

  1. Why you are interested in Fenix International, and
  2. What excites you about this particular role.

Fenix offers a competitive salary and a fun, fast-paced and high-growth work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.

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