Operations Product Manager

Location: Shenzhen, China

Department: Operations

Type: Full Time

Min. Experience: Mid Level

About Fenix

Fenix International is a technology company whose mission is to bring modern energy and financial services to the 600 million people in sub-saharan Africa living without access to electricity. Our flagship product, ReadyPay Solar, is an expandable, lease-to-own solar home system financed through affordable installments from just $0.19 per day. We use real-time transaction data to create a next-generation credit score to finance power upgrades and other life-changing loans, unlocking modern financial services for our customers.

Fenix International is a next-generation energy company. Our mission is to transform our customers’ quality of life through disruptive innovation in energy and financial services. To date, Fenix has sold over 300,000 Solar Home Systems in Uganda and Zambia, bringing clean, reliable power for lights, phones, radios, TV and much more to over 1,500,000 people.

In early 2018, Fenix joined forces with ENGIE, one of the world's largest energy companies and a leader in the move to renewable, decentralised and digital energy. This has allowed Fenix to make significant commercial investments to accelerate the path to our mission, via new markets and innovative products. Together, Fenix and ENGIE are making universal access to modern energy a reality. We are offering you a unique opportunity to join this fascinating journey and to contribute bringing state-of-the art energy solutions to new markets all over Africa.

Position Overview

At Fenix we are constantly innovating new hardware products which include, but are not limited to: 1) solar energy systems, 2) lighting products, and 3) electronic and non-electronic devices which are financed and powered by the Fenix ReadyPay System. Our ambitious roadmap of life-changing products aims to provide greater inclusivity, quality, and value to our customers.

The Operations Product Manager is positioned at the interface between Fenix’s product & engineering teams and other cross functional teams and the manufacturers that supply our core hardware products.  In this role, the individual is responsible for managing new product introductions (to manufacturing) to deliver products in the fastest time with the highest product quality to the market and ongoing product operations for existing products.

The candidate is required to have strong communications skills, command good executive presence, be able to facilitate difficult issues and drive cross functional teams for closure. This individual should be very driven, proactive, hands-on, detail oriented and yet able to handle ambiguity.

Key Responsibilities

  • Manage all aspects of the operations portion of new product introduction (NPI) projects including product and tooling cost management, CM communications, manufacturing readiness, manufacturing scheduling, and overall manufacturing quality in order to bring new products into production on time and within budget.
  • Work with cross-functional Fenix NPI team to drive ramp readiness with engineering, operations and contract manufacturers
  • Oversee capacity planning, manufacturing process scalability and overall bring up plan of multiple factory sites that includes factory space, labor hiring, training and production line qualification
  • Serve as the operations team product owner, responsible for effective management of product and production risks and dependencies while ensuring the quality of Fenix products.
  • Manage and drive build readiness, including BOM, equipment, production line, resources, daily progress, and oversight of production yields to hit on time delivery and quality targets.
  • Responsible for product BOM and manufacturing costs.  Regularly review BOM costs and drive cost saving initiatives.
  • Manage operations related communications through the organization, escalate key issues and present solutions and risk mitigations to cross functional executive teams.
  • Drive Engineering, Operations and Contract Manufacturers on design for manufacturing to enable continued volume growth at the best product quality


  • BA/BS degree in an engineering field, plus 6-8 years work experience or MA/MS/MBA degree.
  • Strong analytical and strategic thinking skills
  • Strong communication and interpersonal skills
  • Fluent in English and Mandarin
  • Poise when confronted with sudden setbacks
  • Willingness to operate in a dynamic environment
  • Ability to make quick decisions with 80% information
  • Impeccable organization skills with the ability to multi-task
  • Willingness and ability to travel within China mostly and internationally

To Apply

Please submit your resume and cover letter through the job posting at www.fenixintl.com/careers

Fenix offers a competitive salary, benefits, and a fun work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.

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