Product Test Technician

Location: Kampala, Uganda

Department: Product Integrity

Type: Full Time

Min. Experience: Entry Level

We are building a diverse and inclusive team and  this opportunity is open to any qualified internal and external applicants. Women  as well as candidates from Africa and those with experience working on the continent are particularly encouraged to apply for this role. 

About Fenix

Fenix International is a next-generation energy and technology company. Our mission is to improve the quality of life of our customers through inclusive energy and financial services. Our flagship product, Fenix Power, is a modular, lease-to-own solar home system financed through affordable installments from just $0.11 per day. We use real-time transaction data to create a next-generation credit score to finance power upgrades and other life-changing loans, unlocking modern financial services for our customers. To date, Fenix has sold over 500,000 Solar Home Systems in Uganda, Zambia, Côte d'Ivoire, Benin, Nigeria and Mozambique, bringing clean, reliable power for lights, phones, radios, TV and much more to over 2,500,000 people.

In early 2018, Fenix joined forces with ENGIE, one of the world's largest energy companies and a leader in the move to renewable, decentralised and digital energy. This has allowed Fenix to make significant commercial investments to accelerate the path to our mission, via new markets and innovative products. Together, Fenix and ENGIE are making universal access to modern energy a reality.

Job Description

The Fenix International Product Integrity Team is looking for a self-driven, dependable, and attentive Hardware Product Test Technician to join the Fenix Product Integrity team. The ideal candidate will have 1+ years of experience as a hardware technician or working with consumer electronics or a related field. This role will be responsible for ensuring Fenix International continues to supply only the highest quality products to its customers by assisting the development, iteration, and execution of rigorous test plans. The test technician will also work closely with the design and manufacturing teams during the new product development process to validate hardware and characterize performance. They will also support the QA team in performing root cause analysis and investigating issues reported from the field, as well as maintaining documentation and issuing reports.


Key Responsibilities

  • Test and validate all new Fenix hardware products, document and report results

  • Investigate and document the root cause of any discovered product failures to assist design and manufacturing teams with quick iteration

  • Characterize user experience through rigorous simulated customer testing

  • Assist QA and field teams with issue diagnosis, recreation, and resolution plans

  • Analyze test data and regularly report results to inform wider engineering and manufacturing teams

  • Work with firmware engineers to test and validate new firmware features and performance improvements

Required Skills & Experience

  • Experience working with consumer electronics, hardware testing, or related

  • Excellent planning and execution of hardware and firmware test procedures

  • Rigorous problem solving and scientific test methodology

  • BS or greater in electrical engineering, mechanical engineering, electronics manufacturing, or related technical field

  • Excellent communication and documentation skills in English

  • Experience working with electronics equipment (multimeter, electronic load, power supply, oscilloscope)

Desired Skills

  • Data analytics and reporting (SQL, Excel, Tableau)

  • PCB testing, fault investigation

  • Solar and Li-Ion battery electronics experience

  • Firmware or script programming experience (C++, Python, Javascript, or other)

  • Automated testing design and implementation

To Apply


Please submit your resume and cover letter through the job posting at


In your cover letter, please be sure to highlight the following:

  1. Why you are interested in Fenix International, and

  2. What excites you about this particular role.

Fenix offers a competitive salary and a fun, fast-paced and high-growth work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.


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