System Administrator

Location: Kampala, Uganda

Department: Software Engineering

Type: Contracted to Full Time

Min. Experience: Experienced


Software and data are critical to our business at Fenix.  Our custom software platform is used every day to support  our customers, gather data from our products, and feed real-time insights to every part of our business. We are looking for an experienced systems administrator to optimise, maintain and mature the database and underlying systems of our custom built ERP/CRM web application. Your work will enable Fenix’s mission to bring life-changing energy products and inclusive financial loans to customers across Africa.  

About Fenix

Fenix International is a next-generation energy company.  Our mission is to transform our customers’ quality of life through disruptive innovation in energy and financial services. Our flagship product, ReadyPay Solar, is an expandable, lease-to-own solar home system financed through affordable instalments starting under $0.19 per day. We use real-time transaction data to create a unique credit score to finance power upgrades and other life-changing loans and open up a wider world of energy and financing for our customers.

To date, Fenix has sold over 170,000 ReadyPay Power systems in Uganda and Zambia, bringing clean, reliable power for lights, phones, radios, TV and much more to over one million people.  In 2017, Fenix announced that it was joining forces with ENGIE, one of the world's largest energy companies and a leader in the move to renewable, decentralised and digital energy.  ENGIE will make significant commercial investments in Fenix to accelerate the path to our mission. Fenix will operate as a distinct and autonomous company within the ENGIE group in order to retain our unrelenting focus on innovation, smart iterative design, strong team culture and exceptional customer experience. Together, Fenix and ENGIE plan to bring life-changing energy and financial services to tens of millions of off-grid customers and to make universal access to modern energy a reality across Africa.

Job Description

You should have 3+ years experience creating and maintaining AWS storage and database management systems. Our current stack is made up of; Python, Django, AWS, angularJS, Git, MySql, Linux Servers, Celery and Tornado. Our future stack is going to look a lot more diverse and you will be an important part of the team designing systems using the best tools for the job.

As Systems Administrator, your main responsibilities are:

  • Build, maintain and scale our AWS infrastructure
  • Improve monitoring, alert and reporting suites
  • Develop and implement high quality security concepts
  • Support our IoT data platform
  • You will be a key stakeholder and decision maker in the development of a data pipeline and storage system, consuming hundreds of thousands of data points daily
  • Handling system downtime issues; you will be on call on a rota

Candidates should enjoy a fast paced start-up environment and relish the chance to travel between our offices and to the field to visit our customers’ homes and see the impact of our product first hand. Our Kampala office is beautiful (think sunshine, palm trees, picnic tables and ping pong) and we are a friendly bunch that often goes out for dinner and goes away for weekend trips to enjoy the riches Uganda has to offer, with world-class whitewater, safaris, rainforests and mountains.

Required Skills & Experience

  • 3+ years of experience
  • Bachelors or Masters in a relevant engineering discipline (Computer Engineering, Software Engineering, Computer Science preferred)
  • Proficiency in administration of Unix and Windows Systems
  • Well versed in Amazon Web Services; EC2, RDS, S3...
  • Experience with data pipelines; make a recommendation on tech you like!
  • Database administration and data management skills (RDBMS, SQL and preferably also NoSQL)
  • Server backend management experience (Unix, bash, etc.)
  • Excellent written and verbal communication skills in English

Desired Skills

  • Experience with the Django web framework
  • Experience with modern asynchronous javascript server frameworks (Node.js, Express)
  • Experience building cloud-based and/or hybrid infrastructures.  Specific experience with Amazon Web Services (AWS) or a similar cloud-hosting platforms and container based scalable microservice deployment models
  • Prior experience with software design for testability (white-box, unit testing)
  • Deep understanding of and practical experience with data security and data integrity concepts
  • Experience with git and GitHub based source code management
  • Interest in developing products for emerging markets
  • Experience building hybrid infrastructures

Compensation details

  • Competitive salary and benefits package, including:
  • Health insurance & evacuation cover
  • Relocation stipend (should you choose to move to Uganda)
  • Awesome off-sites rafting, climbing, kayaking
  • The opportunity to travel throughout East Africa and to our San Francisco offices
  • A fun and friendly work environment with ping-pong, table football and delicious lunch and dinner cooked every day by our in-house chefs, Carol & Lilian


Ideally this role will be based in our beautiful Kampala office.  Candidates outside of Uganda will be considered assuming they are based in an amenable timezone for working with East Africa (GMT +3), and with the expectation of bi-annual travel to Kampala to work with the software development team on the ground.

Fenix offers a competitive salary, equity and a fun work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.

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