Credit Analyst

Location: Kampala, Uganda

Department: Business

Type: Full Time

Min. Experience: Entry Level


This is a great opportunity for a talented and motivated individual to join a high performing team pioneering the extension of financial services to the base of the pyramid. Key responsibilities will include helping us understand our large, unique, and diverse dataset of customers and driving improvements in data gathering, analytics, and presentation to support improved repayment. You will help to build economic and educational value through research and analysis of portfolio data.



  • Support Fenix’s mission to empower our customers with inclusive life changing products by shaping our consumer finance strategy
  • Use our unique data set as well as insights derived from the field to refine and iterate on our customer retention strategy, to improve payment velocity, repayment rates and repeat sales
  • Conduct analysis using Fenix data on customer payments, communications records and other data sources to:
    • Summarize loan portfolio performance and create informative reports for audiences including but not limited to Fenix leadership team, Fenix Board and Investors
    • Identify areas for operational improvements
    • Evaluate the results from tests, pilots and experiments
    • Develop and own interactive dashboards that summarize portfolio repayment and data trends
    • Identify nuances and local context which might impact customer repayment as we move into new markets
  • Support with ad-hoc data requests and reporting of Fenix’s loan portfolio from Fenix leadership, board and investors
  • Support the refinement of underwriting and credit policies that maximize customer lifetime value while appropriately balancing risk and maintaining Fenix's inclusive approach.
  • Support in the development of creating cutting edge metrics and analyses to evaluate customer repayment behavior of PAYGO Solar


Skills & Experience


  • High level of competency with analysis and interpretation of qualitative and quantitative data
  • Ability to query databases using MySQL
  • Experience with data visualization tools (e.g. Tableau, D3, ggplot)
  • Outstanding written and verbal communications skills (English)
  • Ability and drive to work independently
  • Thrives on teamwork
  • Endless curiosity
  • Bachelor degree
  • Commitment to live and work with Fenix in East Africa for at least 2 years


  • Masters degree
  • Experience or education in statistics, financial analysis, etc, particularly in microfinance
  • Proficiency with a statistical analysis program (e.g. R, STATA)
  • Education and/or work experience in East Africa
  • Leadership and project management experience: we are looking for entrepreneurial candidates who have started or contributed significantly to a particular project, team, or new company and we especially value candidates who have seen projects through from start to finish, from design to scale up phase


To Apply

Please submit your resume and cover letter through the job posting at

In your cover letter, please be sure to highlight the following: 1) why you are interested in Fenix International, and 2) what excites you about this particular role.

Fenix offers a competitive salary and a fun, fast-paced and high-growth work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.

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