Credit Researcher

Location: Kampala, Uganda

Department: Business

Type: Full Time

Min. Experience: Entry Level


This is a great opportunity for a talented and motivated individual to join a high performing team pioneering the extension of financial services to the base of the pyramid. Key responsibilities will include helping us understand our large, unique, and diverse dataset of customers and driving improvements in data gathering, analytics, and presentation at Fenix. You will help to build economic and educational value through research and analysis of portfolio data.



  • Support Fenix’s mission to empower our customers with inclusive life changing products by shaping our consumer finance strategy
  • Use our unique data set as well as insights derived from the field to refine and iterate on our customer retention strategy, to improve payment velocity, repayment rates and repeat sales
  • Conduct consumer finance analysis and disseminate learnings and action items to different departments
  • Set up and conduct A/B tests, managing each test from design to implementation to scale-up (where appropriate)
    • Create data monitoring and quality assurance dashboards for tests and pilots to ensure the success of the intervention
    • Analyse the results to drive necessary business insights around customer repayment and sales
  • Support in the design, development, and refinement of new financial products and services


Skills & Experience


  • Education and work experience in data analysis, statistics, financial analysis, etc.
  • Experience with survey design, analysis, and interpretation of qualitative and quantitative data
  • Proficiency with a statistical analysis program (e.g. R, STATA)
  • Outstanding written and verbal communications skills (English)
  • Ability and drive to work independently
  • Thrives on teamwork
  • Endless curiosity
  • Bachelor degree
  • Commitment to live and work with Fenix in East Africa for at least 2 years


  • Masters degree
  • Ability to query databases using MySQL
  • Experience with data visualization tools (e.g. Tableau, D3, ggplot)
  • Experience in analysing financial repayment, ideally microfinance
  • Education and/or work experience in East Africa
  • Leadership and project management experience: we are looking for entrepreneurial candidates who have started or contributed significantly to a particular project, team, or new company and we especially value candidates who have seen projects through from start to finish, from design to scale up phase


To Apply

Please submit your resume and cover letter through the job posting at

In your cover letter, please be sure to highlight the following: 1) why you are interested in Fenix International, and 2) what excites you about this particular role.

Fenix offers a competitive salary and a fun, fast-paced and high-growth work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.

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