Learning, Development & Culture Associate

Location: Lusaka, Lusaka, Zambia

Department: Talent

Type: Full Time

Min. Experience: Experienced

Job Description: Learning, Development & Culture Associate


Location:  Lusaka, Zambia
Application Deadline: Rolling

Position: Full-time

Team: General & Administration: Talent

Compensation: Competitive salary & benefits commensurate with education and experience

We are building a diverse and inclusive team and  this opportunity is open to any qualified internal and external applicants. Women as well as candidates from Africa and those with experience working on the continent are particularly encouraged to apply for this role.


About Fenix


Fenix International is a next-generation energy and technology company. Our mission is to improve the quality of life of our customers through inclusive energy and financial services. Our flagship product, Fenix Power, is a modular, lease-to-own solar home system financed through affordable installments from just $0.11 per day. We use real-time transaction data to create a next-generation credit score to finance power upgrades and other life-changing loans, unlocking modern financial services for our customers. To date, Fenix has sold over 500,000 Solar Home Systems in Uganda, Zambia, Cote d'Ivoire, Benin, Nigeria and Mozambique, bringing clean, reliable power for lights, phones, radios, TV and much more to over 2,500,000 people.

In early 2018, Fenix joined forces with ENGIE, one of the world's largest energy companies and a leader in the move to renewable, decentralised and digital energy. This has allowed Fenix to Ensuring strategic alignment of the Fenix Zambia Learning and Development Goals  with business goals and make significant commercial investments to accelerate the path to our mission, via new markets and innovative products. Together, Fenix and ENGIE are making universal access to modern energy a reality.



Job Overview


As Learning, Development and Culture Associate you will be responsible for leading, designing, and delivering Learning and Development initiatives across all teams. You will also be responsible for evaluation of all the programs to inform future adjustments and decisions.


A large part of this role will be  promoting and maintaining the amazing Fenix Family Culture that is an integral part of what makes Fenix, Fenix!


Key Responsibilities


Strategic Leading and Execution of Learning and Development Goals


  • Designing, and delivering Learning and Development initiatives across all teams
  • Creating tools for evaluating team uptake and utilisation of skills developed in various programs
  • Identifying and proposing training needs by conducting a needs analysis and consulting with stakeholders
  • Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training
  • Managing all our initiatives and programs against the L&D Budget
  • Assess the success of professional development plans and help employees make the most of learning opportunities
  • Support Managers in properly administering and using development plans effectively
  • Maintain a keen understanding of training trends, developments and best practices
  • Source and be creative about opportunities for ongoing development
  • Be reactive and quick to resolve or iterate any specific hurdle arising from various L&D programs
  • Track feedback from team and action what is useful
  • Report progress on Professional Development monthly

Performance Reviews & Updates

  • Develop, maintain, iterate and update all performance review trackers
  • Report progress on execution of performance reviews  monthly and make recommendations to management

Culture & Events

  • Organise Fenix events such as All Hands, end of year parties and other key activities such as team meetings and workshops.
  • Help maintain Fenix culture by owning special events in team’s lives like Birthdays, Weddings, Celebrate Fenix babies etc.
  • Lead our team of chefs in ensuring the efficient running of our kitchen
  • Planning and implementing team building activities of different teams

Health & Wellness

  • Manage the relationship with our medical insurance provider and the rest of the team
  • Maintain and update health insurance plan and database
  • Lead and implement Fenix health and wellness initiatives 

Team Building

  • Own the team-building budget and plan for all teams
  • Maintain and update database of recommended team building activities and venues
  • Inspire direct reports to be excited about getting to work everyday and managing their KPI’s
  • Conduct performance reviews for direct reports

Required Skills & Experience

  • 3 - 5 Years of experience in an HR role with at least 2 years spent on Learning and Development
  • Qualification in Human Resources, Organisation Psychology or Business Studies
  • Member/Student Member of ZIHRM
  • Ability to work independently with minimal supervision
  • High levels of integrity and diligence
  • Excellent administrative skills
  • Computer Literate with Microsoft Office Skills computer abilities
  • Great interpersonal skills with a great sense of Team and Culture


Personal Characteristics

  • Commitment to, and enthusiasm for, the organization’s mission and business model, and respect for our core values
  • High levels of integrity and confidentiality
  • Ability to work in teams or independently
  • Critical thinking skills (ability to think outside the box)
  • Strong influencing and negotiation skills
  • Flexible, with ability to work under pressure to meet deadlines
  • Willingness and desire to learn new ideas


To Apply


Please submit your resume and cover letter through the job posting at www.fenixintl.com/careers/.


In your cover letter, please be sure to highlight the following:

  1. Why you are interested in Fenix International, and
  2. What excites you about this particular role.

Fenix offers a competitive salary and a fun, fast-paced and high-growth work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.

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